Terms and Conditions

Last updated: August 30, 2026

Welcome to SoftMood. By accessing or using our platform at https://softmood.net, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services. If you do not agree, you must not use SoftMood.

1. Acceptance of Terms

By creating an account, accessing, or using SoftMood, you confirm that you are at least 13 years of age (or the minimum age required in your jurisdiction), have read and understood these Terms, and agree to be legally bound by them.

We reserve the right to update these Terms at any time. Continued use of the platform after changes constitutes your acceptance of the revised Terms. We will notify users of material changes via email or in-app notification.

2. Account Registration

Eligibility

You must be at least 13 years old to register. Users under 18 must have parental or guardian consent.

Accurate Information

You agree to provide accurate, current, and complete information during registration and to keep your account information up to date.

Account Security

You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use.

One Account Per User

Creating multiple accounts to circumvent bans, earn duplicate rewards, or manipulate platform metrics is strictly prohibited.

3. User Conduct

You agree to use SoftMood only for lawful purposes and in a manner that does not infringe the rights of others. The following conduct is strictly prohibited:

Harmful Content

Posting, sharing, or distributing content that is abusive, harassing, threatening, defamatory, obscene, pornographic, or otherwise objectionable.

Illegal Activity

Using the platform for any illegal purpose, including fraud, money laundering, or distributing illegal materials.

Spam & Manipulation

Sending unsolicited messages, artificially inflating engagement metrics, using bots, or engaging in coordinated inauthentic behavior.

Intellectual Property Violations

Uploading content that infringes on copyrights, trademarks, patents, or other intellectual property rights of third parties.

Platform Interference

Attempting to hack, reverse-engineer, scrape, or disrupt the platform, its servers, or any connected systems.

Impersonation

Impersonating any person, entity, or SoftMood staff member in a misleading or deceptive manner.

4. User-Generated Content

Ownership

You retain ownership of the content you create and post on SoftMood (posts, reels, novellas, comments, etc.).

License to SoftMood

By posting content, you grant SoftMood a non-exclusive, worldwide, royalty-free license to use, display, reproduce, distribute, and promote your content in connection with operating and improving the platform.

Content Responsibility

You are solely responsible for the content you post. SoftMood does not endorse user-generated content and is not liable for any content posted by users.

Content Moderation

We reserve the right to remove any content that violates these Terms or our Community Guidelines, without prior notice.

5. Soft Coins, Mood Tokens & Wallet

Virtual Currency

Soft Coins and Mood Tokens are virtual currencies within SoftMood. They have no real-world monetary value unless explicitly stated and are non-transferable outside the platform.

Earning & Spending

Coins and tokens can be earned through platform activities (watching content, completing tasks, referrals) and spent on gifts, premium features, and marketplace items.

Conversions

Soft Coins may be converted to Mood Tokens by authorized administrators on the 15th of each month. Conversion rates are set by SoftMood and may change without notice.

No Refunds

All purchases of Soft Coins or premium features are final and non-refundable unless required by applicable law.

Account Termination

Upon account termination, any remaining Soft Coins or Mood Tokens are forfeited and will not be refunded.

6. Premium Subscriptions & Payments

Billing

Premium subscriptions are billed on a recurring basis (monthly or annually) via Flutterwave or Stripe. You authorize us to charge your payment method on each renewal date.

Cancellation

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period; no partial refunds are issued.

Price Changes

We reserve the right to change subscription prices with at least 30 days' notice. Continued use after the notice period constitutes acceptance of the new pricing.

Failed Payments

If a payment fails, your premium access may be suspended until the outstanding balance is resolved.

7. Ad Revenue & Creator Monetization

Eligible creators may participate in SoftMood's ad revenue sharing program. Eligibility criteria, payout thresholds, and revenue share percentages are determined by SoftMood and may change at any time.

Eligibility

Creators must meet minimum follower counts, content quality standards, and compliance requirements to qualify for monetization.

Payouts

Ad revenue payouts are processed according to the schedule published in your creator dashboard. SoftMood reserves the right to withhold payments for accounts under review for policy violations.

Tax Responsibility

You are solely responsible for reporting and paying any taxes applicable to your earnings from SoftMood.

8. Intellectual Property

All platform content, design, logos, trademarks, software, and technology owned by SoftMood are protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our express written permission.

If you believe your intellectual property rights have been infringed, please contact us at Joesoft@softmood.net with a detailed description of the alleged infringement.

9. Privacy

Your use of SoftMood is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using SoftMood, you consent to the collection and use of your information as described in the Privacy Policy.

For cookie-related information, please review our Cookie Policy. For details about advertising on SoftMood, personalized ads, and how to opt out of personalized advertising, see the Advertising & Personalized Ads section of our Privacy Policy.

10. Disclaimers & Limitation of Liability

As-Is Service

SoftMood is provided "as is" and "as available" without warranties of any kind, express or implied, including fitness for a particular purpose or uninterrupted availability.

Limitation of Liability

To the fullest extent permitted by law, SoftMood shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform.

Third-Party Services

SoftMood integrates with third-party services (Supabase, Stripe, Flutterwave, Google, OpenAI, etc.). We are not responsible for the availability, accuracy, or practices of these services.

11. Termination

We reserve the right to suspend or terminate your account at any time, with or without notice, for violations of these Terms, illegal activity, or any other reason at our sole discretion.

You may delete your account at any time from your account settings. Upon termination, your right to use the platform ceases immediately, and any remaining virtual currency is forfeited.

12. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws. Any disputes arising from these Terms or your use of SoftMood shall be resolved through binding arbitration or in the courts of competent jurisdiction, as applicable.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Email: Joesoft@softmood.net

Website: https://softmood.net

We will respond to your inquiry within 30 days or as required by applicable law.